What Should I Bring With Me?

Essentials: Please bring your own swimwear and towel with you. We do not provide you with a robe but you are welcome to bring your own with you.

Toiletries : Shampoo/conditioner and body wash are provided for you.

Towel and Robe: Towel and robe will not be included unless you are booking a spa day including treatments. Towel and Robe hire is available.

Medical Information

Pre-booking Check: For your well-being, it is crucial to inform us of any relevant medical history at the time of booking. Once you book your Thermal spa experience with us you will receive a booking confirmation. We kindly ask that you complete the online consultation form on the link in the email prior to arrival.

Restrictions: Guests who are pregnant cannot use the Thermal Spa Experience. Additionally, a doctor’s note is required if you are being treated for any of the following conditions:

• Heart conditions
• Cancer
• Liver problems
• Kidney disease

Recent Surgery: Please inform us if you have had any recent operations.

Further Inquiries: For any questions or concerns about how our treatments might affect you following a period of medical care, please contact us at 0161 518 9355

Terms and Conditions

Membership Pass: Must be presented at each pre-booked visit.

Treatment Timings

In order for you to receive the best experience… Your therapist will include a consultation before the treatment and after care at the end. This is all included within your treatment time allowing the therapist to personalise the treatment just for you

You are requested to wait for your treatments in the waiting area or Relaxation room 10 minutes prior to each treatment time, please note it is your responsibility to arrive on time for your treatments.

If you are late arriving please be informed that as courtesy to other guests we may not always be able to re-schedule missed appointments therefore you treatment may be shortened and your appointment will end as scheduled.

All treatment appointments include consultation and prescription.

Your Schedule

If you wish to change any of the times please contact the Reception Desk who will try their best to alter times but during busy periods this cannot be guaranteed. Whilst we try to accommodate guest requests for specific treatment times these cannot be guaranteed and may be subject to change. Please be aware that it is not always possible to schedule treatments at the same time as other members of your party.

Valuables

No responsibility can be accepted by the company for the safety of money or valuables of any kind brought to the Spa. If you do bring valuable items it is essential they are covered by your own insurance for the period of your stay. The company will not be liable, under any circumstances whatsoever, for damage, injury or consequential loss, however caused to our guests.

Disability Access

Please notify the reception team on booking if any guest requires information regarding disability access through the Spa.

We will be happy to discuss requirements and provide further details.