Treatment Timings

In order for you to receive the best experience… Your therapist will include a consultation before the treatment and after care at the end. This is all included within your treatment time allowing the therapist to personalise the treatment just for you

You are requested to wait for your treatments in the waiting area or Relaxation room 10 minutes prior to each treatment time, please note it is your responsibility to arrive on time for your treatments.

If you are late arriving please be informed that as courtesy to other guests we may not always be able to re-schedule missed appointments therefore you treatment may be shortened and your appointment will end as scheduled.

All treatment appointments include consultation and prescription.

Your Schedule

If you wish to change any of the times please contact the Reception Desk who will try their best to alter times but during busy periods this cannot be guaranteed. Whilst we try to accommodate guest requests for specific treatment times these cannot be guaranteed and may be subject to change. Please be aware that it is not always possible to schedule treatments at the same time as other members of your party.

Valuables

No responsibility can be accepted by the company for the safety of money or valuables of any kind brought to the Spa. If you do bring valuable items it is essential they are covered by your own insurance for the period of your stay. The company will not be liable, under any circumstances whatsoever, for damage, injury or consequential loss, however caused to our guests.

Disability Access

Please notify the reception team on booking if any guest requires information regarding disability access through the Spa.

We will be happy to discuss requirements and provide further details.